Gillies, A and Howard, J (2003) Managing change in process and people: combining a maturity model with a competency-based approach. TQM & Business Excellence, 14 (7). pp. 797-805. ISSN 1478-3363
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|Deposited On:||03 Feb 2010 15:21|
|Last Modified:||03 Feb 2010 15:22|
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