Ridley-Duff, Rory and Bennett, Anthony Joseph William
Towards mediation: developing a theoretical framework to understand alternative dispute resolution.
Industrial Relations Journal, 42
This article examines alternative approaches to conflict resolution by developing a theoretical framework that relates dispute resolution practice to philosophical assumptions about authority and knowledge. By investigating the assumptions underpinning interest-based bargaining and mediation their link to direct democracy and challenge to managerial authority are revealed at the level of theory and practice.