Travel Disruption: Three Case Studies

Abstract

Six stages of travel disruption from travellers are identified from the survey data of peole affected by the volcanic ash flight ban (2010), the loss of road bridges in Workington, west Cumbria (2009-2010) and severe winter weather over most of the UK in December 2010. This report describes expectations of normal travel and how social practices reflect those expectations. It details the expectations travellers had about what should happen when travel is disrupted, how they 'touch the new travel context', revise their plans and the consequences for them and others. It reports on how travellers say it will change their expectations and practices for future travel