Ashman, Ian (2013) The Face-to-Face Delivery of Downsizing Decisions in Uk Public Sector Organizations. Public Management Review . pp. 1-21. ISSN 1471-9037
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Official URL: http://dx.doi.org/10.1080/14719037.2013.785583
In the wake of current UK public sector retrenchment, this article introduces a role that may be important to successful restructuring management, referred to here as the ‘downsizing envoy’. It involves delivering the news of downsizing decisions, face to face, with the victims and then dealing with the repercussions. After a review of the relevant, but limited, literature the findings are presented from interviews with twenty-four envoys drawn from public sector organizations. They indicate that the envoy role is emotionally demanding and that the public sector context invokes additional pressures that may not occur in other sectors.
|Uncontrolled Keywords (separate with ;):||Coping; downsizing; emotions; envoys; executioners; redeployment; restructuring; retrenchment|
|Schools:||Faculty of Business, Law & Applied Social Studies > School of Management|
|Deposited By:||Louise Alexandra Varley|
|Deposited On:||01 Jul 2013 09:38|
|Last Modified:||09 Aug 2016 15:18|
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