Mann, Sandi (2012) Boredom at the checkout: Causes, coping strategies and outcomes of Workplace Boredom in a Supermarket setting. Journal of Business and retail Management Research, 6 (2). pp. 1-14. ISSN 1751-8202
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The current study explores boredom within the context of a retail environment in order to explore ways in which the experience of workplace boredom can be managed. The questionnaire-based study of 117 employees of a national supermarket chain found that although only 17% of participants experienced chronic boredom at work, 40-50% claimed that workplace boredom leads to potentially serious consequences such as making mistakes or leaving their jobs. Multiple regression analysis suggests that routine is the biggest contributor to workplace boredom, followed by the personality trait of Boredom Proneness. Implications for retail organisations are outlined. [ABSTRACT FROM AUTHOR]
|Subjects:||C - Biological sciences > C800 - Psychology|
|Schools:||Faculty of Science and Technology > School of Psychology|
|Deposited By:||Paul Harrison|
|Deposited On:||26 Mar 2014 13:56|
|Last Modified:||17 May 2016 12:46|
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