Knight, John, Jones, Rachel, Sayar, Deniz, Copeland, Damian and Fitton, Daniel Bowen ORCID: 0000-0002-2300-5432
(2020)
Do It Fluid: Innovation in Smart Conversational Services Through the Flow Design Approach.
In:
Smart Systems Design, Applications, and Challenges.
IGI Global, pp. 238-258.
ISBN 9781799821137