Ireland, Carol Ann ORCID: 0000-0001-7310-2903 and Fisher, M (2010) Acting as the consultant advisor in a crisis situation. In: Consultancy and advising in forensic practice:empirical and practical guidelines. Wiley, UK. ISBN 978-0-470-68917-2
Ireland, Carol Ann ORCID: 0000-0001-7310-2903, Fisher, M and Vecchi, G. M. (2011) Conflict and crisis communication: principles and practice. Routledge, UK. ISBN 978-0-415-61511-2