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Jones, Carol and Saundry, Richard Arthur
A Crisis of Confidence? Front-Line Managers and the Complexities of Conflict.
Reframing Resolution. Innovation and Change in the Management of Workplace Conflict.
Palgrave Macmillan, London, pp. 105-125.
Saundry, Richard Arthur, Jones, Carol and Wibberley, Gemma
The challenge of managing informally.
Employee Relations, 37
Jones, Carol and Saundry, Richard
The practice of discipline: evaluating the roles and relationship between managers and HR professionals.
Human Resource Management Journal, 22
Saundry, Richard, Jones, Carol and Antcliff, Valerie
Discipline, representation and dispute resolution-exploring the role of trade unions and employee companions in workplace discipline.
Industrial Relations Journal, 42
Saundry, Richard Arthur, Antcliff, Valerie Ann and Jones, Carol
Accompaniment and representation in workplace discipline and grievance.
ACAS, London, UK.
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