Integrating User-Centred Design in Agile Development

Abstract

This book originates from a NordiCHI 2014 workshop. Six workshop position papers have been updated and expanded for this book: five case studies (Chaps. 2, 3, 4, 5 and 6) and a proposed new framework (Chap. 9). One position paper was
updated for publication elsewhere. The other is available from the workshop’s website. Five additional chapters were prepared for this book: the introduction (Chap. 1), the report on the workshop (Chap. 8), a sixth case study (Chap. 7) and two forward-looking analyses (Chaps. 10 and 11). Half of the case studies have industrial authors, with the other half authored by academic researchers working in close collaboration with commercial and public organisations. Overall, this book’s chapters present a comprehensive survey of progress and continuing challenges in the integration of Agile and UCD. The quality and depth of the case study research is impressive. The forward-looking chapters propose novel broader futures for Agile UCD. There are good grounds for optimism now in the face of the initial shock of Agile reversing many UCD gains. These reversals are temporary, and we can look forward to the best of both worlds, or perhaps the best of several worlds, combining to improve the development of digital products and services.