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Improving the customer satisfaction and value for money in the FM market – A research proposition

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Shehu, Z, Liyanage, Champika Lasanthi orcid iconORCID: 0000-0001-6687-3611 and John, Godfaurd Adjaie orcid iconORCID: 0000-0002-5016-5909 (2009) Improving the customer satisfaction and value for money in the FM market – A research proposition. In: Value addition of facilities management and quantity surveying to economic development, June 2009, University of Moratuwa, Sri Lanka.

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