InCuDe: Heuristics for Enhancing Spectator Experience in Streamed Games

Horton, Matthew Paul leslie orcid iconORCID: 0000-0003-2932-2233, Read, Janet C orcid iconORCID: 0000-0002-7138-1643 and Willitts, Christopher (2020) InCuDe: Heuristics for Enhancing Spectator Experience in Streamed Games. In: HCI International 2020 - 22nd International Conference on Human-Computer Interaction, 19-24 July 2020, Copenhagen, Denmark.

[thumbnail of Author Accepted Manuscript] PDF (Author Accepted Manuscript) - Accepted Version
Restricted to Repository staff only
Available under License Creative Commons Attribution Non-commercial No Derivatives.


Official URL:


Current video game titles are primarily designed for players rather than for the experience of those watching the play. Whilst there has been considerable work on understanding the needs of players and their experiences, much less has been done to understand video game ‘audiences’. This paper describes how a Game Audience Experience Survey (GAES) was designed to determine the key aspects of design that would enhance audience experience of streamed games. The Game Audience Experience Survey was completed online by 257 viewers of streamed game content and the results are analyzed against five themes that inform the design of games for audience experience. From the analysis, and following an iterative conversation with five game developers, a ten-item heuristic set (InCuDe) is presented. This heuristic set highlights the need for attention to the interface, the possibilities for customisation and the design of the game and the. We present the survey findings and the heuristics as contributions.

Repository Staff Only: item control page