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Service design comes to Blackstone's tower

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Doherty, Michael and Mckee, Tina ORCID: 0000-0003-2011-6927 (2022) Service design comes to Blackstone's tower. In: Design in Legal Education. Routledge, London. ISBN 9780429021411

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Official URL: https://doi.org/10.4324/9780429021411

Abstract

This chapter outlines how service design methods were used as the framework for a major curriculum re-design of an undergraduate law degree. 3 It was, to our knowledge, the first time that design thinking was applied to planning how the foundations of legal education are delivered, rather than to introduce a legal design elective element into a law programme. Our aims for the chapter are quite practical: to explain what service design tools we used and why, and to share our experience of implementing them in a legal education project.

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