Nel, Francois ORCID: 0000-0003-4378-9171 and Westlund, Oscar (2012) Managing New(s) Conversations: The role of social media in news provision and participation. In: Handbook of Social Media Management: Value Chain and Business Models in Changing Media Markets. Springer, Berlin, pp. 179-200. ISBN 978-3-642-28896-8
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