Safety in Taxis Study

Abstract

This project aimed to gain an understanding of how people in Lancashire feel about their safety when using taxi services.

Taxis provide an important role in local and regional transport networks, serving both day and nighttime economies, facilitating business and tourism, enhancing public transport connectivity, promoting accessibility and inclusivity for people with disabilities and people with no access to private transport (Linton and Bray 2017). During festivals, sporting events, and peak tourism periods, taxis also provide transport links, ensuring smooth operations and increased spending in local economies.

In 2024 Chorley Taxi Association (CTA) and the Connect Centre at the University of Central Lancashire identified that there is a research gap in the UK in relation to how safe people and especially women feel when they are travelling in taxis. Recent research (Saheen 2024; Fileborn et al 2022; and Martin 2022) and anecdotal evidence suggest that taxis (and rideshare services) can be sites of sexual harassment and violence. Whilst we are not aware of any research on this subject locally, we know of several initiatives to address the safety of people, especially women when they are out at night (Lancashire Police and Crime Commissioner 2024).